Nearly five million people in fuel poverty cannot afford to keep the lights on and pay energy bills, according to new research published today.
Research by the Debt Advisory Centre found that 4.7 million people across the UK are frequently cut off from their electricity supply, because they cannot afford to top-up pre-paid electricity meters.
Pre-paid meters are usually more expensive than other payment options, but fuel poor households say they rely on them to better manage energy costs.
[quote_right]”Heating, lighting and hot water are basic necessities” – DAC spokesperson.[/quote_right]
Around 25% of families across the UK rely on pre-paid meters to help pay energy bills, with one in ten saying they are in arrears with gas, water or electricity.
18% of households questioned by the Debt Advisory Centre said their gas supply is cut off on average every few months, while 7% were left without gas at least once per week.
Around 6% of respondents said they were regularly left without electricity at least once a week.
Households in the West Midlands and East Midlands have the highest rates of fuel poverty, with 63% of those in the East Midlands struggling to afford to top-up pre-paid meters.
Fuel poverty is defined as households who spend more than 10% of the overall income on fuel and energy costs.
A Debt Advisory Centre spokesperson said: “To see this level of fuel poverty in the UK is very worrying. Heating, lighting and hot water are basic necessities that everyone should have access to, yet there are many vulnerable households who are forced to go without.
“We would like to see more help given to households in danger of losing their energy supply.
“I would advise anyone whose energy is at risk of being cut-off to speak to their supplier as soon as possible to ask for help, and also, to contact the Home Heat Helpline for free advice on getting out of fuel poverty.
“The Debt Advisory Centre would also like to see those customers who are able to demonstrate that they can pay energy bills to be taken off pre-paid meters and put on to cheaper deals.”
Energy giant Npower recently announced the creation of a fuel voucher scheme for families struggling with energy costs. Dubbed “fuel banks” by critics, vouchers will be made available through Trussell Trust food banks.
The scheme is open to all families struggling with energy costs and not just Npower customers or pre-paid meter users.
Last edited at 6:17pm on 13/05/2015. Correction: The Debt Advisory Centre is a debt advice and solutions provider and not a registered charity.